Effective Date: December, 30, 2025
At FablyHub, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please read our Refund & Return Policy carefully to understand how returns and refunds work.
1. Returns Eligibility
You may request a return if:
- The item is unused, unworn, and in its original condition
- All original tags, packaging, and accessories are intact
- The return request is made within 7 days of receiving your order
Non-Returnable Items:
- Sale or clearance items
- Innerwear, bodysuits, or accessories (for hygiene reasons)
- Items damaged due to misuse or improper handling
2. How to Request a Return
To initiate a return:
- Email us at info@fablyhub.com
- Provide your order number and reason for return
- Our support team will guide you through the next steps
Returns sent without prior approval may not be accepted.
3. Refund Policy
Once your return is received and inspected:
- Approved refunds will be processed within 7–10 business days
- Refunds will be issued to the original payment method
- Shipping charges (if applicable) are non-refundable
If the product fails quality inspection, the refund may be declined.
4. Exchanges
We offer exchanges for:
- Incorrect size
- Defective or damaged items
- Wrong item received
Exchange requests must be submitted within 7 days of delivery and are subject to stock availability.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
- Contact us within 48 hours of delivery
- Share clear photos/videos of the issue
We will arrange a replacement or full refund at no additional cost.
6. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping service, as we are not responsible for lost return shipments
7. Order Cancellations
Orders can be canceled before dispatch. Once shipped, the order cannot be canceled and must follow the return process.
8. Policy Updates
FablyHub reserves the right to update or modify this policy at any time. Changes will be reflected on this page.
9. Contact Us
For any questions regarding returns or refunds, contact us at:
Email: info@fablyhub.com
Website: https://fablyhub.com