Refund and Returns Policy

Effective Date: December, 30, 2025

At FablyHub, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please read our Refund & Return Policy carefully to understand how returns and refunds work.

1. Returns Eligibility

You may request a return if:

  • The item is unused, unworn, and in its original condition
  • All original tags, packaging, and accessories are intact
  • The return request is made within 7 days of receiving your order

Non-Returnable Items:

  • Sale or clearance items
  • Innerwear, bodysuits, or accessories (for hygiene reasons)
  • Items damaged due to misuse or improper handling

2. How to Request a Return

To initiate a return:

  1. Email us at info@fablyhub.com
  2. Provide your order number and reason for return
  3. Our support team will guide you through the next steps

Returns sent without prior approval may not be accepted.

3. Refund Policy

Once your return is received and inspected:

  • Approved refunds will be processed within 7–10 business days
  • Refunds will be issued to the original payment method
  • Shipping charges (if applicable) are non-refundable

If the product fails quality inspection, the refund may be declined.

4. Exchanges

We offer exchanges for:

  • Incorrect size
  • Defective or damaged items
  • Wrong item received

Exchange requests must be submitted within 7 days of delivery and are subject to stock availability.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery
  • Share clear photos/videos of the issue

We will arrange a replacement or full refund at no additional cost.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • We recommend using a trackable shipping service, as we are not responsible for lost return shipments

7. Order Cancellations

Orders can be canceled before dispatch. Once shipped, the order cannot be canceled and must follow the return process.

8. Policy Updates

FablyHub reserves the right to update or modify this policy at any time. Changes will be reflected on this page.

9. Contact Us

For any questions regarding returns or refunds, contact us at:

Email: info@fablyhub.com
Website: https://fablyhub.com

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